Unsuccessful Domain Name Resolution Anyconnect

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[solved] how to resolve the Cisco Anyconnect error message 'VPN connection failed due to unsuccessful domain name resolution'

Anyconnect

Unsuccessful Domain Name Resolution Anyconnect Login

Windows remote desktop connection raspberry pi. The above message is a very common message caused by the local internet provider DNS resolution failure and cane be fixed very easily.

solved Unable to add the NetApp cluster data source. This can occur if the clocks on the systems are not synchronized and the Unified Manager HTTPS certificate start date is later than the date on the cluster, or if the cluster has reached the maximum number of EMS notification destinations. The VPN connection failed due to unsuccessful domain name resolution They never get to a login prompt. They have attempted to connect using the IP address of the Cisco ASA, as well as the Domain name pointing to the ASA. They have other devices coming from the same location running win7 that have no problems connecting. The VPN connection failed due to unsuccessful domain name resolution. Description The client was unable to contact the Secure Gateway due to name resolution failure. So I'm working for a small business and my knowledge of phones is pretty limited. What we're looking for is generally easy enough, but since we use multiple numbers (one per employee and a general office number) we'd like to have options to manage these numbers better.

below is the error message that you may get when trying to connect to the VPN while connected to the home internet.

You will see that Cisco Anyconnect displays an error message where it is not able to connect to the VPN host using the hostname.

The first thing you will need to confirm is if the DNS resolution is working and in order to confirm that you will need to run the command prompt.

Cisco

Launch the command prompt by going 'start' 'run' type 'cmd' – see the screenshot for reference. Chrome macbook m1.

You can test the resolution by pinging espn.com.

  1. type 'ping' and you can see Ping espn.com is not resolving.
  2. nslookup for cnn.com does not resolve and shows a loop back address as a dns server.

One good place to see more logs is by going to the gear icon on the Cisco Anyconnect. see the screenshot below for reference.

Go to the VPN tab and message history and you can see how many times, the client tried to connect and failed.

Start the command prompt again to test the DNS resolution.

Domain Name Registration

Unsuccessful Domain Name Resolution Anyconnect

This time use the DNS lookup using the google DNS server and you will see a response and that confirms that is the DNS server.

You can update the DNS server by manually adding the google DNS server for a temporary fix until your internet provider fixes the issue.

Thanks for ready this.

This article refers to the Cisco AnyConnect VPN. If you're looking for information on the Prisma Access VPN Beta that uses the GobalConnect app, see: Prisma Access VPN Landing Page.
If you're not sure which service you're using, see: How do I know if I'm using the Cisco AnyConnect VPN or the Prisma Access VPN?
Name

Unsuccessful Domain Name Resolution Anyconnect Login

Windows remote desktop connection raspberry pi. The above message is a very common message caused by the local internet provider DNS resolution failure and cane be fixed very easily.

solved Unable to add the NetApp cluster data source. This can occur if the clocks on the systems are not synchronized and the Unified Manager HTTPS certificate start date is later than the date on the cluster, or if the cluster has reached the maximum number of EMS notification destinations. The VPN connection failed due to unsuccessful domain name resolution They never get to a login prompt. They have attempted to connect using the IP address of the Cisco ASA, as well as the Domain name pointing to the ASA. They have other devices coming from the same location running win7 that have no problems connecting. The VPN connection failed due to unsuccessful domain name resolution. Description The client was unable to contact the Secure Gateway due to name resolution failure. So I'm working for a small business and my knowledge of phones is pretty limited. What we're looking for is generally easy enough, but since we use multiple numbers (one per employee and a general office number) we'd like to have options to manage these numbers better.

below is the error message that you may get when trying to connect to the VPN while connected to the home internet.

You will see that Cisco Anyconnect displays an error message where it is not able to connect to the VPN host using the hostname.

The first thing you will need to confirm is if the DNS resolution is working and in order to confirm that you will need to run the command prompt.

Launch the command prompt by going 'start' 'run' type 'cmd' – see the screenshot for reference. Chrome macbook m1.

You can test the resolution by pinging espn.com.

  1. type 'ping' and you can see Ping espn.com is not resolving.
  2. nslookup for cnn.com does not resolve and shows a loop back address as a dns server.

One good place to see more logs is by going to the gear icon on the Cisco Anyconnect. see the screenshot below for reference.

Go to the VPN tab and message history and you can see how many times, the client tried to connect and failed.

Start the command prompt again to test the DNS resolution.

Domain Name Registration

This time use the DNS lookup using the google DNS server and you will see a response and that confirms that is the DNS server.

You can update the DNS server by manually adding the google DNS server for a temporary fix until your internet provider fixes the issue.

Thanks for ready this.

This article refers to the Cisco AnyConnect VPN. If you're looking for information on the Prisma Access VPN Beta that uses the GobalConnect app, see: Prisma Access VPN Landing Page.
If you're not sure which service you're using, see: How do I know if I'm using the Cisco AnyConnect VPN or the Prisma Access VPN?

Problem

You are trying to connect to MIT's VPN on vpn.mit.edu, but get an error:

The VPN connection failed due to unsuccessful domain name resolution.

Solution

First, make sure that the problem only affects the Cisco VPN app. Test vpn.mit.edu with other tools such as a web browser, or 'ping' the hostname.

The cause is not fully known, but this is seen more frequently when people are using Google Public DNS (DNS servers 8.8.8.8 and 8.8.4.4)

  • Try using another DNS server, such as your ISP's DNS server
  • Try sending some pings to vpn.mit.edu before connecting; these can help cache the IP address in your DNS cache.
  • Wait a few minutes and try connecting again; the connection can work if you try again later.




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